We are looking for Energy Solution Specialists to join our team. Your main goal will be to effectively provide energy solutions to our customer base.

Energy Solutions Specialist duties and responsibilities

• Manage inbound and outbound customer calls in a timely manner
• Make over 150 inbound/outbound calls a day to new customers and existing Customer
• Identify customers’ needs and wants, give your best to clarify information
• Recognize opportunities to upsell our products and services
• Follow our company's communication “scripts”
• Build strong relationships with customers
• Follow our customer engagement strategy
• Meet and overachieve qualitative and quantitative targets
• Hybrid roles, able to sell multiple products in multiple divisions
• Working on both Australian energy division and Australian VEU division

Energy Solutions Specialist requirements

• Previous experience in a sales role
• Previous experience in a call centre role
• Great English communication skills
• Track your own work on a daily basis and compare to benchmarks
• Strong phone and verbal communication skills
• Excellent listener
• Adaptable to different personality types
• Customer focus
• Ability to multi-task
• Set priorities
• Excellent time management skills
• High school degree
• Positive attitude
• Able to take on feedback
• Always have a willingness to improve
• Work well in a team or individually

We have an immediate need for an ambitious, disciplined and experienced Sales Consultant to join our solar team.

You will be responsible for

• Establishing and maintaining a strong rapport with existing customers and potential customers
• Maintaining our high standard of service
• Following up on new leads
• Achieving and exceeding sales KPI's
• Achieving high sales conversion rates

The ideal candidate

• Driven sales professional with strong sales experience of consumer products or services (essential)
• Direct sales experience in the renewables sector
• The skills and attributes to sell the "value", not the "price"
• Strong ability to work autonomously
• Willingness to work after hours (essential)
• Confidence in business development and managing customer relationships to maintain our strike rates on ‘add on sales’
• Excellent time management skills
• Intermediate computer skills
• Have a pleasant and professional attitude
• Confidence in "asking for the order"
• The successful candidate must hold a valid driver's licence with a reliable motor vehicle