Elite Smart Energy Solutions
Victorian Energy Upgrades · accredited provider

Heat pump hot water, with the VEU discount off the install

The Victorian Energy Upgrades program takes up to $630 off the install, and a heat pump can cut up to $400 a year off your bills. The Solar Homes hot water rebate stacks on top of that.

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Heat pump hot water system installed at the side of an Australian home

Your hot water is quietly one of the biggest line items on the bill

Most people never think about the tank until it dies. Then they replace it with whatever the plumber has on the truck that day, which is usually the same thing that just failed.

That decision locks in your hot water running costs for the next decade or so. Worth 10 minutes of thought.

The four systems Australian homes actually use

SystemHow it heats waterWhat that costs you
ElectricAn electric element sits in the tank and heats the water directly.
  • High running costs
  • Significant energy waste
  • Adds strain to the grid at peak times
GasA gas burner heats water as it passes through or sits in the tank.
  • Gas prices keep rising
  • Australia is moving off gas
  • Needs regular safety checks
SolarRoof collectors use the sun, with a gas or electric booster.
  • Boosts on gas or electricity when the sun is short
  • Depends on weather and roof suitability
  • High upfront install cost
Heat pumpPulls heat out of the surrounding air and moves it into the water.
  • Uses far less electricity than an element
  • Works across a wide range of climates
  • Pairs with solar
Heat pump condenser unit at the side of an Australian home

How it actually works

A heat pump runs a fridge backwards. Instead of pulling heat out of a box and dumping it into your kitchen, it pulls heat out of the air outside and puts it into your water tank.

That is why it beats an element so comfortably. An element converts electricity into heat one for one. A heat pump uses electricity to move heat that is already there.

Run it on a timer through the middle of the day and your solar covers most of the work.

What that gets you
  • Up to 80% off hot water costs vs electric storage
  • Runs on your own solar during the day
  • Works in cold weather, not just summer
  • Typically lasts up to 15 years
Two system types

Integrated or split, depending on your space

01

Integrated

All in one. The heat pump sits on top of the storage cylinder, with the evaporator, fan, compressor and condenser in a single unit. Heavier, but simpler to site.

02

Split

Two parts, like a split system air conditioner. The evaporator, fan and compressor live in a separate outdoor unit, connected to the cylinder by refrigerant piping.

03

Which one you need

Comes down to your layout and the space you have. We work it out on the site visit rather than guessing from the street.

04

Life span

Modern systems typically last up to 15 years. The average hot water system lasts about 12, so if yours is past 9, it is worth pricing a replacement now.

Getting the rebate takes about 30 seconds of your time

  1. 01

    Check eligibility

    Hit the button below. It asks what you have now and where you live.

  2. 02

    Answer a few questions

    About 30 seconds. No documents, no account to create.

  3. 03

    We confirm the rebate

    One of our energy specialists comes back with the actual number for your address, not a range.

  4. 04

    Book the install

    At a time that suits you. The install itself is usually done inside a day.

Find out what your rebate is worth

In Victoria the VEU discount is up to $630 off the install, with a minimum $200 contribution from you. The Solar Homes hot water rebate can stack on top. We confirm your actual figure before you commit.

Still have questions?

Up to 80% on your hot water costs, compared with a traditional electric storage system.

Who we answer to

Elite is an approved seller under the New Energy Tech Consumer Code and an accredited Solar Victoria retailer. That accreditation is what lets us claim the rebate on your behalf.

New Energy Tech Consumer Code approved sellerSolar Victoria